Med Spa Business Consulting

The business side of aesthetics.

You didn't open your practice to become a full-time operator. Most med spa owners are exceptional clinicians — running a profitable, well-oiled business is a different skill set entirely. Harbin & Co. brings the systems and clarity your practice needs to grow sustainably.

Harbin & Co.
"Med spas don't have a talent problem. They have a systems problem." Caitlin Harbin, Founder
3
Tiered engagements —
from audit to ongoing support
7
Day turnaround on
your diagnostic audit
30
Day implementation sprint
to build and deploy systems
The Problem

You didn't go to school
for this part.

Aesthetic training teaches you how to deliver results. It doesn't teach you how to run a business. Most med spa owners are doing both — and one of them is suffering for it. The business side of aesthetics, handled.

What We Do

Three tiers. One path forward.

Every engagement starts with a clear diagnostic and builds toward sustainable, owner-exit-ready systems. You choose how far you want to go — we build the path to get there.

Start Here — Tier 01
Diagnostic Audit
$1,000
Flat fee — 7-day turnaround

A focused deep-dive into where your practice is actually losing revenue. You leave with a dollar-quantified picture of your biggest leaks and a clear action plan — whether or not we work together further.

  • P&L restructure & analysis
  • Per-service margin breakdown
  • Top-5 revenue-leak report with dollar estimates
  • Rebooking gap report
  • Repricing recommendations
Ongoing — Tier 03
Growth Retainer
$2,500–$3,500
Per month — 6-month minimum

Fractional ops and revenue support with a committed minimum — so we can actually move the needle together. For practices that want a strategic partner as they scale, not a one-time fix.

  • Monthly P&L review & KPI dashboard
  • Staff coaching call each month
  • Quarterly strategic plan
  • SOP library maintenance & updates
  • Priority access to Caitlin
How It Works

Simple. Structured. Results-driven.

Step 01
Paid Practice Clarity Session

A focused 30-minute diagnostic assessment — $297, credited toward any engagement. We identify your 2–3 highest-impact opportunities before you commit to anything.

Step 02
Diagnostic Audit

A 7-day, $1,000 deep-dive producing your P&L restructure, per-service margin analysis, and rebooking gap report — with dollar-quantified findings.

Step 03
Build & Deliver

The 30-day implementation sprint. Scripts, SOPs, systems, and automations — built, deployed, and handed off ready to use. Everything in a shared folder with a final walkthrough.

Step 04
Growth Retainer

Ongoing fractional support with a 6-month minimum commitment. Monthly P&L reviews, KPI tracking, staff coaching, and a strategic partner in your corner as you scale.

Why Harbin & Co.

Business expertise.
Aesthetics focus.

We come from operations and sales — not clinical aesthetics. That outside perspective is exactly what most practices are missing. Be in business for yourself — not by yourself.

"Med spas don't have a talent problem. They have a systems problem." Caitlin Harbin, Founder
1
Business-First Thinking

We don't know how to inject Botox — and we don't need to. We know how to build the systems that make your business run without you.

2
Tangible Deliverables

No vague strategy decks. Every engagement ends with documents, scripts, and systems your team can action immediately.

3
Founder-Led Work

You work directly with Caitlin — not a junior associate. Your business gets senior-level attention from day one.

Get Started

Find out where your biggest opportunity is.

You can build something extraordinary without destroying yourself in the process. Start with a paid 30-minute practice clarity session — we'll take an honest look at your practice and give you 2–3 specific, dollar-quantified opportunities to act on. Credited toward any engagement.

Heritage-Led Relationship-First Systems-Driven
Ready to take a look?
Choose How to Start

Not sure if it's the right fit? Start with a 15-minute phone call — no homework, no pitch deck. Ready to get into your numbers? The paid clarity session gives you specific findings and dollar figures in 30 minutes.

Or reach us at caitlin@harbinco.com